SMO311- Midterm Exam Guide - Comprehensive Notes for the exam ( 28 pages long!)

• School: University of Alberta
• Department: Strategic Management and Organization
• Course: SMO311
• Professor: Chris Steele

Document Summary

C h a p t e r 1. The restaurant industry poses many challenges to the successful management of individuals and groups. Thomas edison once quipped, there is a way to do it better nd it. this simple challenge is at the heart of the study and practice of management. Perhaps you"ve already considered ways to do things better in the organizations, teams, schools, clubs, or social groups in your life. Most of us have thought of better ways to manage others at work or perhaps at home. As you"ve visited or worked at restaurants, co ee shops, schools, or other organizations, it"s likely you"ve encountered many instances where di erent interactions with individuals would have led to a better experience. The art and science of accomplishing individual and organizational goals through the e orts of individuals and groups using planning, organizing, leading, and controlling. principles of management. The concepts managers use in an e ort to accomplish management goals.