BUS 2090 Study Guide - Final Guide: Organizational Conflict, Organizational Culture, Onboarding
Document Summary
Chapter 8 social influence, socialization, and org culture. Chapter 12 power, politics, and ethics. Chapter 14, and 15: 14 organizational structure, 15 environment, strategy, and technology. Chapter 16 innovation, change, and development. 3 applied short answer questions (20 marks) Mini cases: q1: org structure + various types of departmentation, q2: organizational change, q3: environmental uncertainty + resource. Method of dividing work into separate units. Work is separated into units on a functional level (manufacturing, designers, finances) Coordination easier within functions: product, customer, geographic, matrix, other . Environmental uncertainty condition when the external environment is vague, hard to diagnose, and unpredictable. Resource dependence dependency on the environmental inputs. Capital, raw materials, human resources, and etc. Interest groups have a stake in how things are done so an organization may be resource dependent on them. Tqm doesn"t enhance supplier + customer communications. Survey feedback focuses on collection on valid data and less on interpersonal processes of work teams.