ECON 1050 Study Guide - Midterm Guide: Cash Register, Allergen, Interpersonal Communication

• School: University of Guelph
• Department: Economics
• Course: ECON 1050
• Professor: Pat Martin

Document Summary

Took accurate orders from waitstaff; prepared food quickly. Greeted guests warmly; escorted them to appropriate section based on guest preference and server workload. Ensured customer transactions were accurate through careful attention to detail and good use of pos system. Worked with kitchen staff and servers to prepare orders quickly and accurately, contributing to positive guest experience. Employed exceptional interpersonal communication skills to deliver over 150 hours of front-line support in a busy customer service environment; consistently received positive feedback from customers via satisfaction survey. Balanced and ensured accuracy of pos and cash transactions of up to daily through regular balance checks and careful attention to detail, resulting in gold star award from management staff. Coordinated with a team of 10 back-of-house and 15 front-of-house staff to ensure that guest meal needs were consistently met (for example, careful attention to allergen needs) and corporate values enthusiastically demonstrated, resulting in.