HTM 2100 Study Guide - Final Guide: Air Handler, Work Order, Preventive Maintenance
Document Summary
Chapter 08 housekeeping department: public areas: lobby areas: the first areas seen by the guests; public restrooms; front desk areas; Management offices; game rooms; exercise areas; pool and spa areas; selected meeting and food service areas; employee break rooms and locker rooms: executive housekeeper: the individual responsible for the management and operation of a hotel"s housekeeping department. Inspector: employee responsible for physically checking the room status of guest rooms and performing other tasks as assigned by the executive housekeepers. Room attendant: employee responsible for cleaning guest rooms (housekeeper) House person: housekeeping employee responsible for assisting room attendants with their work. Houseperson: assist room attendants with their work: operating par stock. - ideal amount: 5 depending on # of rooms and beds. - 2 - 3 is common in hotels with own laundry: mislaid property: items the owner has unintentionally left behind. Common examples include laptop computers, jewelry, and clothing.