HTM 4170 Study Guide - Final Guide: Reputation Management, Qantas, Hotels.Com

• School: University of Guelph
• Department: Hospitality and Tourism Management
• Course: HTM 4170
• Professor: Marion Joppe

Document Summary

What we"ve discussed in the whole class. Order of magnitude (general idea about numbers, ideas, importance, trends, sectors) Increased internaional tourist arrivals, but moderate growth (1. 8 billion in 2030) Arrivals for vfr, health, religion and other purposes grow slightly faster than arrivals for leisure or business. More emerging economies receiving tourists over advanced economies. Asia and paciic to increase signiicant growth, receive most arrivals but also growing outbound region (less than europe) South asia will have fastest growth in internaional arrivals (ne asia most visited sub- region) Smart tourism: heavy use of technology in all aspects of tourism (handheld devices used for everything like hotel keys to tour guides), icketless travel. Transportaion: even more travel by air (increase in eiciency) Accommodaion: changing due to sharing economy, catering to diferent demographics (millennials waning smaller hotel rooms, diferent ameniies ex. Marriot is catered heavily towards millennials; chinese tourists waning noodles)