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Study Guide

HROB 2090- Midterm Exam Guide - Comprehensive Notes for the exam ( 156 pages long!)Premium

156 pages383 viewsWinter 2017

Department
Human Resources and Organizational Behaviour
Course Code
HROB 2090
Professor
sina
Study Guide
Midterm

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U of G
HROB 2090
MIDTERM EXAM
STUDY GUIDE
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1. Chapter 5- Theories of Work Motivation
Why Study Motivation?
It is one of the most traditional topics in organizational behavior
Motivation is especially important in contemporary organizations:
oNeed for increased productivity
oGlobal competitiveness
oRapid changes
oNeed for flexibility
oAttention to customers
What is Motivation?
The extent to which persistent effort is directed toward a goal.
Extrinsic and Intrinsic Motivation
Experts in organizational behavior distinguish between intrinsic and
extrinsic motivation
What is the difference?
Intrinsic Motivation
Motivation that stems from the direct relationship between the
worker and is usually self-applied.
Examples include:
oFeelings of achievement, accomplishment, challenge, and
competence derived from performing one’s job, and the sheer
interest in the job itself
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Extrinsic Motivation
Motivation that stems from the work environment external to the task
and is usually applied by others.
Examples include:
oPay, fringe benefits, company policies, and various forms of
supervision.
Some motivators have both extrinsic and intrinsic qualities.
If you like the course, you are more likely to show up and do well on
the tests.
Motivation and Performance
Performance refers to the extent to which an organizational member
contributes to achieving the objectives of the organization.
While motivation contributes to performance, the relationship is not
one-to-one because a number of other factors also influence
performance (ex. Personality, intelligence)
Emotional Intelligence (EI)
The ability to understand and manage one’s own and other’s feelings
and emotions.
It involves the ability to:
oPercieve and express emotion
oAssimilate emotion in thought
oUnderstand and reason about emotions
oManage emotions in oneself and others
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