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HROB 2090- Midterm Exam Guide - Comprehensive Notes for the exam ( 28 pages long!)Premium

28 pages635 viewsFall 2017

Department
Human Resources and Organizational Behaviour
Course Code
HROB 2090
Professor
Thomas Sasso
Study Guide
Midterm

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U of G
HROB 2090
MIDTERM EXAM
STUDY GUIDE
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Chapter 1: Organizational Behaviour and Management
WHAT ARE ORGANIZATIONS?
Social Inventions
When we say that organizations are social inventions, we mean that their essential
characteristic is the coordinated presence of people, not necessarily thing
Also, many service organizations, such as consulting firms, have little physical. Still,
these organizations have people people who present both opportunities and
challenges. The field of organizational behaviour is about understanding people and
managing them to work effectively
Goal Accomplishment
The field of organizational behaviour is concerned with how organizations can survive
and adapt to change. Certain behaviours are necessary for survival and adaptation.
People have to:
o be motivated to join and remain in the organization;
o carry out their basic work reliability, in terms of productivity, quality, and service;
o be willing to continuously learn and upgrade their knowledge and skills; and
o be flexible and innovative
Innovation and flexibility, which foster adaptation to change, are especially important
for contemporary organizations
Group Effort
The field of organizational behaviour is concerned with how to get people to practice
effective teamwork
WHAT IS ORGANIZATIONAL BEHAVIOUR?
Organizational Behaviour refers to the attitudes and behaviours of individuals and
groups in organizations
Those who study organizational behaviour are interested in attitudes how satisfied
people are with their jobs, how committed they feel to the goals of the organizations, or
how supportive they are of promoting women or minorities into management positions
Human resources management refers to programs, practices, and systems to acquire,
develop, motivate, and retain employees in organizations. You are probably familiar
with many human resource practices such as requirement and selection, compensation,
and training and development
WHY STUDY ORGANIZATIONAL BEHAVIOUR?
Organizational Behaviour Is Important
What happens in organizations often has a profound impact on people. The impact of
organizational behaviour does not stop at the walls of the organization. The consumers
of a orgaizatio’s produts ad series, suh as the ustoers ho purhase Vega’s
products, are also affected. Thus, organizatio9nal behaviour is important to managers,
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Chapter 1: Organizational Behaviour and Management
employees, and consumers, and understanding it can make use effective managers,
employees, or consumers
Organizational Behaviour Makes a Difference
Today, the main factor that differentiates organizations is their workforce and human
capital. The results of a study that reviewed research on human capital are unequivocal:
Human capital is strongly related to and key determinant of firm performance
As it turns out, the best companies to work for are also the most successful. Research
has found that the best companies outperformed a matched group of companies that
have never been on the 100 best list but are comparable in terms of industry, size and
operating performance, financial performance and stock returns
GOALS OF ORGANIZATIONAL BEHAVIOUR
Predicting Organizational Behaviour
Predicting the behaviour of others is an essential requirement for everyday life, both
inside and outside of organizations
In organizations, there is considerable interest in predicting when people will make
ethical decisions, create innovative products, or engage in sexual harassment
Managing Organizational Behaviour
Management is defined as the art of getting things accomplished in organization
through others
If behaviour can be predicted an explained, it can often be management. That is, if we
truly understand the reasons for high-quality service, ethical behaviour, or anything
else, we can often take sensible action to manage it effectively
The point is not to overanalyze a problem. Rather, it is to approach a problem with a
systematic understanding of behavioural science and organizational behaviour and to
use that understanding to make decisions; this is known as evidence-based
management.
Evidence-based management involves translating principles based on the best scientific
evidence into organizational practices
Evidence-based management derives principles from research evidence and translates
them into practices that solve organizational problems. The use of evidence-based
management is more likely to result in the attainment of organizational goals, including
those affecting employees, stockholders, and the public in general
EARLY PRESCRIPTIONS CONCERNING MANAGEMENT
The Classical View and Bureaucracy
Most of the major advocates of the classical viewpoint were experienced managers or
consultants who took the time to write down their thoughts on organizing
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