HROB 2100 Midterm: HROB Midterm Summaries.docx

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Importance of individual difference (personality) (section 1; pg 6) People differ on things such as; education, history, stage in life affecting: how people behave at work & how their motivated. Commitment (normative, affective, continuance) (section 1; pg 14) Normative commitment-obligation individual feels to staying with organization. Continuance commitment- individuals calculation that it"s in their best interest to stay with the organization based on perceived costs of leaving the organization. Fairness (procedural, distributive, interactional) (section 1; pg 14) Procedural fairness- occurs when the process used to determine work outcomes is seen as reasonable. Interactional fairness- occurs when people feel they"ve received respectful & informative communication about an outcome. Distributive fairness- distribution of work rewards & resources. Valid (job related), reliable (consistent), practical (capture all behaviours on job-as many as possible), Free from bias (train employees on various perceptive errors) Validity- accuracy with which a predictor measures what it is intended to measure.