HROB 3100 Study Guide - Midterm Guide: Outlast, Extraversion And Introversion, Time Management

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 3100
• Professor: Jamie Gruman

Document Summary

The sensitive line: point at which individuals become defensive or protective when encountering information about themselves that is inconsistent with their self-concept or when encountering pressure to alter their behaviour. Reaction #1: discrepancy relatively minor would not offend you. Reaction #2: good job -> someone disagrees, response would be to defend yourself: threat-rigidty response, threatended, encounter uncomfortable information, hunker down, protect themselves, become risk averse, crossing the sensitive line creates rigidity and self-preservation. Can increased self-knowledge and personal : information that is verifiable, predictable, controllable less likely to cross sensitive line, role other people can play in helping might occur. Self disclosure key improvement in self awareness: lack of self disclosure not only inhibits self awareness but also may affect advousely other aspects of managing self development. Emotional intelligence: ability to manage ones self and to manage relationships with others, most important factor, more powerful than iq in predicting success in life.