HTM 3120 Study Guide - Midterm Guide: Baggage Reclaim, Operations Management, Drug Allergy

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Suggested practice problems and solutions: 1 airport arrival is an important part of the traveler"s experience. The table below lists the steps involved in a small airport using 6 people: Activity: deplane, immigration, baggage claim, customs declaration, check baggage, board domestic flight. Solution: capacity is 90 passengers / hour, labour available: 6 x 60 x 60 = 21,600 seconds. Labour required: 90 x 133 = 11,970 seconds. Customs and immigration = 24 + 16 = 40 seconds 2 people = 20 seconds each. Double baggage claim = 40 2 = 20 seconds each. Labour available: 7 x 60 x 60 = 25,200 seconds. Labour required: 180 x 133 = 23,940 seconds. In the fall, a flu clinic offers free shots at a local seniors centre. Each person goes through a series of 4 steps: Time available: 4 x 60 x 60 = 14,400. Efficiency : 62. 5: bottleneck is activity 4, administer vaccination.

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