MGMT 1000 Final: Business-Essentials-Sixth-Canadian-Edition-6th-Edition-Ebert-Test-Bank

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Choose the one alternative that best completes the statement or answers the question. 1)which of the following points are made in the opening case entitled air canada"s. Challenging environment: competition, economic crisis, fuel prices, volcanoes and. A)skytrax named as air canada as the worst airline in north america in 2010. B)air canada continues to control the lion"s share of the domestic market. C)most airlines purchase new planes on relatively short notice to get good deals on prices. D)in 2009, the global commercial airline industry only broke even because of the recession. A)large business firms are heavily influenced by events in the external environment, but small business firms are much less influenced. C)most organizations have a single environment, but some have multiple environments they must cope with. D)the major elements of the external environment are marketing, finance, production, and human resources. E)the most important features of the external environment are the political and social aspects.