MCS 2000- Final Exam Guide - Comprehensive Notes for the exam ( 26 pages long!)

• School: University of Guelph
• Department: Marketing and Consumer Studies
• Course: MCS 2000
• Professor: Robert Mc Lean

Document Summary

Chapter 01 becoming a successful business communicator. In business as well as in personal life, in order to succeed you must be able to use many different communication skills: persuasion, explaining, problem solving, group communication, maintaining working relationships. Two primary benefits: communication skills give you a competitive advantage in the job market, enhances personal and professional success. Many of the skill requirements of entry-level hires in corporate industries revolve around strong communication skills experience and technical training can be taught during the career. Core competencies that must be present during the selection process: If it was misinterpreted, you may receive feedback: communication therefore becomes an iterative process a process that repeats with additional elements or improvements. How can i make the message easy to understand: persuasive, to influence people"s thoughts, you must use persuasion influencing your audience to agree with your point of view.