POLS 2250 Quiz: Chapter summaries other group
Document Summary
Chapter 2: public administration and organization theory: the structural foundation. First person to study the emerging phenomenon of bureaucracy. Unity of command- the bureaucratic principle that holds that all employees must report to one and only one supervisor in order to minimize confusion and misdirection. Argues that bureaucracy is the most efficient method of organization. Foresaw many of the problems familiar to anyone who interacts with bureaucratic organizations. Criticism: dwelt too much on the structural aspects of bureaucracy and not enough on the human side of the organization. A (cid:373)e(cid:272)ha(cid:374)i(cid:272)al e(cid:374)gi(cid:374)eer (cid:449)ho(cid:859)s (cid:373)ajor (cid:272)o(cid:374)(cid:272)er(cid:374) (cid:449)as the proper arra(cid:374)ge(cid:373)e(cid:374)t of the hu(cid:373)a(cid:374) and mechanical resources. Great deal of sla(cid:272)ki(cid:374)g off or (cid:862)soldieri(cid:374)g(cid:863) (cid:449)as taki(cid:374)g pla(cid:272)e i(cid:374) the fa(cid:272)tor(cid:455) The e(cid:373)plo(cid:455)ee(cid:859)s (cid:374)atural te(cid:374)de(cid:374)(cid:272)(cid:455) to(cid:449)ard soldieri(cid:374)g (cid:373)ight (cid:271)e eli(cid:373)i(cid:374)ated if the e(cid:373)plo(cid:455)er used s(cid:272)ie(cid:374)tifi(cid:272) pri(cid:374)(cid:272)iples rather tha(cid:374) i(cid:374)for(cid:373)al (cid:272)al(cid:272)ulatio(cid:374)s to deter(cid:373)i(cid:374)e a(cid:374) e(cid:373)plo(cid:455)ee(cid:859)s appropriate workload. Felt it was important to have a clear division of duties between management and labour.