COMP 3020 Study Guide - Comprehensive Final Exam Guide -

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Have a consistent mapping between ideas and the actual actions. Make users apply knowledge they already know to the current situation. Some things are not always obvious and people may still need training for such. Users should not be aware that they are interacting with computers. They should blend with their everyday lives and "disappear". Interfaces should fit naturally into the ways users would interact with an artifact and not necessarily have to change their behaviour to fit your style. There may be a wide range of users. You may have an idea of how your artifact should be used but it may be used in a totally different way. Designer"s fallacy: a designer can design into all the possible use cases of a technology. The best thing is to design based on the way you already know users interact with the technology.

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