AFM 280- Midterm Exam Guide - Comprehensive Notes for the exam ( 55 pages long!)

• School: University of Waterloo
• Department: Accounting & Financial Management
• Course: AFM280
• Professor: D'arcy Delamere

Document Summary

Learning and development + perception and decision making. Passive: absorb by understanding people and things around you. How to operate and run in an office. Explicit knowledge: easily communicated and available to everyone. Method of learning: reinforcement to modify employee behavior. Contingencies of reinforcement: four consequences that organisations uses to modify behavior: to increase desired behavior - do. Learned from this that you have meet the assigned goal. Process: antecedent: manger sets specific and difficult goal -> behavior: employee meets assigned goal -> consequence: employee receives bonus: negative reinforcement: do something to avoid or stop a particular unwanted consequence. Do things so that boss does not yell at you. > behavior: press stop -> after: alarm noise stops. Take away something, stop something so it does not happen again. Learned from this that you have to press stop: to decrease unwanted behavior.