AFM280 Study Guide - Spring 2018, Comprehensive Midterm Notes - Job Performance, Organizational Commitment, Job Satisfaction
12 Oct 2018
School
Department
Course
Professor
AFM280
MIDTERM EXAM
STUDY GUIDE
Fall 2018
Reflection 1- How culture differs between different workplaces
In the video one of the alumnus, Chester Dawes who currently works at Manulife Asset
Management mentioned how he has been to a various of workplaces across the world and has
experienced many different workplace cultures. Within each culture, there are unique ways to
approach the people and utilize people skills to get into a favorable position with the company
ad its orkers. He has leared that hat orked for hi i North Aeria did’t eessaril
work in Europe or Asia. For example, the culture in Singapore is that one can leave a job and
find another one by lunch. The differences in workplace culture made me relate to an issue that
I’e persoall eoutered durig ork ter, ad I’d ish I hae hadled it etter. Oe of
my co-workers in my workplace previously worked in China and thus has brought some of that
Chinese culture to the environment. One day when we scheduled a meeting, she came late and
was very apologetic about it. After the meeting, she insisted on buying me lunch which I politely
refused eause It as’t a ig deal to e the fat that she as’t putual. Fro that poit
o, she ega to distae herself fro e ad spoke less ad less eer da. Ee though I’e
tried to reach out to her, she would brush me away gently in an avoidance way. I was sincerely
confused about the situation, and I wanted to know the reasons. One day after work, I
approached her and had an honest talk with her to see the reasons for her recent behavior. She
then told me it was because of that time I refused her offer to treat e to luh. I ish I’e said
yes to her the other day or have thoroughly explained why it was okay for me to refuse.
The issue lied in the fact that it is the norm to spend money on other people for little
things in China. It is also the norm to accept the offer from other people when they want to
spend money on you. The reason for it is because, in China, money builds relationships. For
example, there are a lot of under the table transactions or sending gift behind the scenes to
pleasure your co-workers or higher-ups. For e to refuse her offer, ade it see like I did’t
accept her apology and treated her as someone distant which was how I felt she was treating
me. Talk about irony. I wish I had this knowledge to help me better understand the situation
istead of guessig aout hat et rog i our friedship. I ould’e hadled the situatio
a etter. For her side, I ish she ke that i North Aeria, e do’t alas hae to
spend money to show our appreciation of others or build our relationships through it. Although
giftig oasioall shos a perso’s thoughtfuless, it does’t hae to e a eerda
ourree. Although she should’e adapted to our ultures here i North Aeria, I should’e
done a better job of anticipating these kinds of problems with her. After my refusal of her offer,
I should’e thoroughl eplaied the reaso h I’ refusig it. Lettig her ko that I
appreiate her thoughts ad although I’ refusig her offer, it does’t ea I’ ot forgiig
her and keeping a grudge against her. Like Chester said, I must learn to be receptive of how I
am being received so I can adapt or at least understand the potential issues. In my case, I was
viewed as a cold person when I was being nice by not wanting to spend her money. The bottom
line is, always reflect who my audience is and how to approach them.
find more resources at oneclass.com
find more resources at oneclass.com
Reflection 2- Type Focus: Extroversion
After taking the personality self-assessment test, most of my surrounding peers received
results between the four dimensions there were not strong in fluctuation. My results, however,
were skewed for the extroversion dimension. It is not a surprise because I’e alas osidered
myself an extrovert. Before I proceed, I want to clarify that what I say may not reflect everyone,
it’s oluded solel fro persoal eperiees.
Some characteristics that my fellow extroverted friends and I share are the ability to
make friends quickly in different circumstances and situations. We are extremely sociable and
a ouiate ith stragers ithout feelig akard or iitated. It’s personally easy to be
ope aout self, ad talk aout life to people that I’e just et. It speeds up the proess of
akig frieds eause he other people see that I’ ofortale ith the, the’ll
reciprocate back. Being around others make me feel excited ad eergeti. If I’ ot tasked
with the responsibilities to read textbooks, take notes, and participate in school events, I would
probably go out daily with different people to explore and try new things. Partying, dancing,
and eating out with a huge group of friends are some of my most favorite things to do. The
bottom line is, being an extrovert make me feel free, relaxed, and confident.
On the other hand, introverted friends are more likely to stay quiet in a social
environment and would like having one-on-one conversations. Some of them would stay
together as a group, so individually, no one would be isolated and feel uncomfortable. Although
itroerts are sh i puli, if ou reah out to the eough, the’ll reat ofortal ak ad
may become one of your closest and treasured friends. From my observations, introverts are
willing to try new things only when they have the company of their buddies.
I a ork settig, I rig the eerg ad fu to olleagues. I’d iterat ith the
frequently throughout a day by means of jokes or stories to keep them entertained and
positive. Being an extrovert makes it easy for me to communicate with others such as
conveying an idea, setting up goals, and scheduling meetings. It also helps others when I
directly provide accurate feedback to hit certain points. Of course, I would butter them up first
to make them feel accomplished and then discuss the possible improvements for an even
better performance in the future. It empowers everyone to work harder and smart to find the
est a to ehae their persoal groth. Furtherore, I’d tr est to e ilusie so o
one would feel left out. This help motivates people that would otherwise feel discouraged to
work.
One of our limitations as extroverts is being insensitive at times and not realizing it. It
happens because of our carefree, relaxed, and open-minded nature. Some things that I say or
do ight offed others, ut I ould’t realize it eause if the sae thigs ere said or doe to
e, I ould’t e hurt at all. It comes down to how different people interpret and see things in
different perspectives. The best fix to this issue is to think before I act. Although extroverts are
hyper and would just sprout out words without consideration, let’s take it slower and operate
at a slower pace.
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Reflection 1- how culture differs between different workplaces. In the video one of the alumnus, chester dawes who currently works at manulife asset. Management mentioned how he has been to a various of workplaces across the world and has experienced many different workplace cultures. Within each culture, there are unique ways to approach the people and utilize people skills to get into a favorable position with the company a(cid:374)d its (cid:449)orkers. He has lear(cid:374)ed that (cid:449)hat (cid:449)orked for hi(cid:373) i(cid:374) north a(cid:373)eri(cid:272)a(cid:374) did(cid:374)"t (cid:374)e(cid:272)essaril(cid:455) work in europe or asia. For example, the culture in singapore is that one can leave a job and find another one by lunch. The differences in workplace culture made me relate to an issue that. I"(cid:448)e perso(cid:374)all(cid:455) e(cid:374)(cid:272)ou(cid:374)tered duri(cid:374)g (cid:373)(cid:455) (cid:449)ork ter(cid:373), a(cid:374)d i"d (cid:449)ish i ha(cid:448)e ha(cid:374)dled it (cid:271)etter. O(cid:374)e of my co-workers in my workplace previously worked in china and thus has brought some of that.
