CS330 Study Guide - Midterm Guide: Citral, Data General, Low Ki

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Information: processed data or data in context (i. e. 416-542-4327) Knowledge: action on information (i. e. 416-542-4327 -> joe smith) Systems: a group of elements that are integrated to achieve some common purpose. Common goal exists: marketing, finance, accounting systems. Is can be viewed from 3 different perspectives: technology (hardware, software, data, communications), A set of interrelated components (people, data, procedures) that collect, process, store, and distribute information to support decision making and control in an organization. Increase in wireless technology (bluetooth, wifi), web sites. Internet has drastically reduced costs of operating on a global scale. Role of is in business today: strategic objectives: operational excellence, new products, services, and business models, customer and supplier intimacy, competitive advantage, survival. How is can be used on the organization dimension: Summarizing transactions, organizing data, and performing financial analysis. Communicating with employees, maintaining employee records, coordinating work activities. Organizational: procedures for tracking packages and managing inventory and provide information.

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