ENGL210F Final: ENG210F Genres of Business Communication exam notes.docx

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Whitespace is the emptiness between characters, lines, paragraphs in your writing. Whitespace is used to prevent the reader from losing their place when they look away from the text momentarily. Whitespace will help the reader process the information of the writing and gives the eyes a break. The executive summary is a synopsis of the body of a proposal or report which specifies its highlights and recommendations. A direct-approach memo is a message that presents the main point in the first paragraph. Psac purpose/scope/audience/channel, first and one of the most important steps in writing. Select the channel that is most appropriate for your message. Collect the information you plan to exchange. A subject line indicates the title, topic, purpose of the document it is used to file and retrieve the document it tells readers what is important about the document. Tone refers to the mood of a message.

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