ENGL210F Study Guide - Final Guide: Positive Tone, Jargon, Connotation

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Good business style helps career growth, personal growth, and corporate credibility. The implied positive or negative emotions, created by words. Summary of the report that accurately reflects the reports" most important information without using an technical jargon. Expand, discuss, and explain the problem, request, or action. Detail the reason for the request and end date. Identifies date and subject of the meeting (meeting names and titles) Major details and points agreed upon during the meeting are listed in bullet points. Positive tone, forward looking, allow for correction of details & feedback. Open with appeal to company to stand by its agreements to do the right thing. Open directly with a summary statement to introduce the specific answers that follow. Answer each inquiry logically and fully in list form (bold) Build goodwill by offering other resources and assistance. Claim refusal neutral with statement of company policy. Describe the problem and quantify with statically evidence.

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