HRM200 : HRM 200 Textbook Summary [Full Course] File contains concise, easy-to-read summaries of assigned textbook readings. Readings arranged chronologically by when they were assigned for ease of use; organized by chapter for increased readability.
16 Oct 2011
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Document Summary
Hrm professionals are responsible for ensuring that the organization attracts, retains and engages the diverse talent required to meet operational and performance commitments made to customers and shareholders. Human capital: the knowledge, education, training, skills and expertise of an organization"s workforce. Five categories of the human capital index: recruiting excellence, clear rewards and accountability, collegial and flexible workplaces, communications integrity, prudent use of resources. Balanced scorecard: a measurement system that translates an organization"s strategy into a comprehensive set of performance measures. Environmental scanning: identifying and analyzing external opportunities and threats that may be crucial to the organization"s success. Employee engagement: the emotional and intellectual involvement of employees in their work. Organizational culture: the core values, beliefs and assumptions that are widely shared by members of an organization. Organizational climate: the prevailing atmosphere that exists in an organization and its impact on employees. Empowerment: providing workers with the skills and authority to make decisions that would traditionally be made by managers.
