MSCI 211- Final Exam Guide - Comprehensive Notes for the exam ( 55 pages long!)

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Different approaches to organizations (lecture 1 ch 1) Defining organizations: a common experience but hard to define, two common approaches, categorization. Categorization is not a definition: ex. Categorization may be based on superficial properties: ex. In different categories may operate based on similar principles: based on a goal. Social system with a goal or a purpose. Problems with the goal definition: goals may be unclear, ex. What is the goal of the university of waterloo: official goals may not be actual goals, ex. Police giving tickets: goal optimization in one unit may sub-optimize org. performance, ex. Time to market for a new product vs. maximizing charges by the software developers: goal conflict, research vs. marketing in pharmaceutical companies. What is any given level of analysis: constraints may be analyzed at the level of organization, departments, groups, or individual, ex. Government vs. university, manufacturing and design, new product team, individual worker.

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