MSCI211 Study Guide - Final Guide: Msci, Fundamental Attribution Error, Corporate Social Responsibility

• School: University of Waterloo
• Department: Management Sciences
• Course: MSCI211
• Professor: Shahed Alam

Document Summary

A field of study that investigates the impact of individuals, groups and structure on behaviour within organizations. Aim is to apply such knowledge towards improving organization effectiveness. 3 units of analysis: organization systems level (mostly corporate social responsibility) Productivity, developing effective employees, putting people first global competition. Discretionary behaviour that is not part of employees formal job requirements, but nevertheless promotes effective functioning of the organization (ex: constructive comments, respecting property) Pay well, give training, reduce status differences, share info about organization performance. Increase productivity, quality, face mergers/acquisitions or make alliances, shirts in technology, outsourcing: group level (mostly sociopsychology) Managers/employees need to learn how to work with individual differences in culture, personality, job satisfaction, motivation, empowerment, behaving ethically. Ob provides systemic approach to the study of behaviour in organizations. Behaviour not random: ob looks at consistencies. People don"t act alike, but there are certain fundamental consistencies. Consistency is result of written and unwritten rules.