PSYCH 338 Study Guide - Midterm Guide: Organizational Behavior Management, Organizational Citizenship Behavior, Human Relations Movement

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Document Summary

Organizational behavior refers to the attitudes and behaviors of individuals and groups in organizations: behaviors like cooperation, conflict, innovation, resignation or ethical lapses are important. Hrm refers to programs, practices and systems to acquire, develop and retain employees in organizations personalities of effective leaders vary. Managers are not well informed about the pay of their peers and superiors. Workers underestimate their own absenteeism pay is not always the most effective way to motivate workers and improve job performance. Predicting organizational behavior regularity of behavior in organizations permits the prediction of its future occurrence. Explaining organizational behavior explaining events are more complicated than predicting them causes of some event or behavior can change over time. Management is defined as the art of getting things accomplished in organizations through others. Managers acquire, allocate and utilize physical and hr to accomplish goals. Scientific management- taylor"s system for suing research to determine the optimum degree of specialization and standardization of work tasks.