COMM 205 Study Guide - Final Guide: Software As A Service, Flowchart, Sql

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Final exam notes (units 1 11) - compiled from v2s. Asdfasdf = not sure if covered on quiz (acquired from recommended readings) Business technology (bt): application of it to deliver a business capability or operation. Btm: set of processes and services that unite an enterprise"s bt and business management (bm) strategies to extract total bt solution value potential. Operational: improve internal communication, worker productivity, and business processes. Business model change: transition physical p/s to digital, new business models, etc. No sense of urgency / lack of vision, not enough funding, limitation of it systems, roles and. Btm organizational barriers: responsibilities unclear, business units implementing independently in silos. Data must be available, and use proper metrics. 3: technology: connects all other dimensions through: (1) automation, (2) reporting, (3) analytics for decision making, (4) integration between management systems. a. Btm maturity model: defines 5 levels of maturity scored across the 4 dimensions. Level1: execute some btm processes in a disaggregated manner.

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