COMM 205 Study Guide - Winter 2018, Comprehensive Midterm Notes - Database, Time, Space Shuttle Enterprise
COMM 205
MIDTERM EXAM
STUDY GUIDE
Fall 2018
● Information System
○ Information Technology
■ Technologies are tools
■ Enabler of business success and innovation
■ Won’t work unless the right people are the most important
○ IS is:
■ Collection of tools
■ People who use it
■ Processes it Supports
■ Collects, processes, stores, analyses, disseminates information
○ Basic Components
■ Hardware
● Physical devices
○ Processor
○ Monitor
■ Software
● Program or collection of programs that enable hardware to
process data
■ Network
● Connection system (wired or wireless) which permits diff.
Computers to share resources
■ Data
● A collection of facts such as
○ Name
○ Address
■ Process
● Series of steps undertaken to carry out specific business activity in
order to achieve a goal
■ People
● Individuals who are directly involved with IS including managers
● Difference Between Data and Information
○ Data
■ Raw facts rep. Events
● Not processed
● customer x bought product y for $z on date t
○ Information
■ Meaningful aggregation of facts that is useful in management and
decision making
● Year-to-date revenues from customer x are $2.4m
● Data, Info, Knowledge
○ Knowledge
■ Processed data or info that show individual understanding or learning
○ Info
■ Organized data that has meaning and value
find more resources at oneclass.com
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○ Data
■ Items that are most elementary description of things
■ Internal or external
● Major Capabilities of IS
○ High speed, high-volume numerical comp.
○ Fast and accurate comm. And collab. Within and among org.
○ Store large amounts of info in an accessible and small place
○ Quick and inexpensive access to vast amount of info worldwide
○ Interpret vast amounts of data quickly and efficiently
○ Automate both semi-automatic Business processes and manual tasks
● Business Process
○ They’re used to make the process more understandable
■ Helps customers be clear on what is happening with the product
■ Helps to improve process, efficiency and effictivity
○ Related and structured activities that produce a specific service or product for a
particular customer
○ Flowchart of a sequence of activities with interleaving decision points
○ Examples.
■ Accounting
● Managing accounts payable
■ Finance
● Applying customer credit approval and credit terms
■ Marketing
● Handling customer complaints
■ Product/Operation
● Processing physical inventory
■ HR
● Managing employee hiring
■ IT
● Reporting computer security incidents
○ Business Process Model and Notation
■ Understandable and standardized language to communicate business
processes effectively between all business users and IT professionals
○ Cross-Function BS
■ Multiple functional areas collaborate to perform the function
■ Product development involves:
● Research
● Design
● Engineering
● Manufacturing
● Marketing
● Distribution
○ Customer vs. Business-Facing Processes
■ Customer
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Won"t work unless the right people are the most important. Program or collection of programs that enable hardware to process data. Connection system (wired or wireless) which permits diff. Series of steps undertaken to carry out specific business activity in order to achieve a goal. Individuals who are directly involved with is including managers. Customer x bought product y for on date t. Meaningful aggregation of facts that is useful in management and decision making. Year-to-date revenues from customer x are . 4m. Processed data or info that show individual understanding or learning. Organized data that has meaning and value. Items that are most elementary description of things. Store large amounts of info in an accessible and small place. Quick and inexpensive access to vast amount of info worldwide. Automate both semi-automatic business processes and manual tasks. Interpret vast amounts of data quickly and efficiently. They"re used to make the process more understandable.
