COMM 310 Study Guide - Infor, Bwe Karen Language, Online Analytical Processing

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10 Jul 2014
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: info lag, lead times (delay), conflicting obj b/w suppliers and. E-procurement - electronic automation of spending process of firm - covers all stages of purchasing - identification of requirement, create purchase orders, purchase, receiving, Feedback, bid & vendor & payment management; app used to buy goods/services from suppliers. simple to negotiate on-line while tracking procurement process. Cons - technical: require user tech knowledge and experience, access limitations(connection&networkproblems eg. dialup) data loss of potential customer, request sent by customer reaches later or never lossofrevenue&trust. Cons - non-technical: customer dissatisf. (no inst services, shipment interrupt), customer care weak(slow response, lack of personalization) privacy&security issues, resistance from employees. Overcome cons: train end users (min needed, review their reactions & ideas for implementation), upgrade to more reliable connections&networks. Lessonslearnedsys - software system for to collect, verify, store, distribute, reuse lls (knowl. gained by exper. )

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