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COMM 292 OBFinalNotes.doc

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COMM 292
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1Organizational BehaviourFull Course Notes PackageOB FINAL NOTES2OB Session 1 NotesWhat is Organizational BehaviourBehaviour of individuals within organizationsA field of study that investigates the impact that individuals groups and structure have on behaviour within organizations for the purpose of applying such knowledge toward improving an organizations effectivenessWhy Do You Study OBTo learn about yourself and how to deal with othersYou are part of an organization now and will continue to be a part of various organizationsOrganizations are increasingly expecting individuals to be able to work in teams and to collaborate effectively with colleaguesSome of you may want to be managers or entrepreneursMaking Sense of BehaviourMany common beliefs about people and organizations are incorrectOB helps to gain a more accurate understandingKnowledge of OB helps to make sense of others and own behaviourKnowledge of OB helps to make things more predictableOB can help you to make senseCommon BeliefsHighly cohesive groups are also highly productive F A L S EWomen are more intuitive than men F A L S EAfter you learn something you forget more of it in the next few hours than in the next several days T R U EIn small doses alcohol facilitates learning F A L S EChallenges of the Canadian WorkplaceProductivityManagingPlanningCoordinatingDeveloping Effective EmployeesAbsenteeismOB FINAL NOTES3TurnoverOrganizational CitizenshipJob SatisfactionQuality of LifeManaging and Working in a Changing and Competitive EnvironmentManaging and Working in a Global EnvironmentManaging and Working in a Culturally Diverse WorkplaceOB can address these challengesContributing Disciplines to the OB FieldPsychologySociologySocial PsychologyAnthropologyPolitical ScienceEconomicsCommunicationThe Rigour of OBOB looks at consistenciesWhat is common about behaviour and helps predictabilityOB is more than common senseSystematic study based on scientific evidenceOB has few absolutesOB takes a contingency approachConsiders behaviour in contextOB is Not Just Common SenseSystematic StudyLooking at relationships attempting to attribute causes and effects and drawing conclusions based on scientific evidenceBehaviour is generally predictableThere are differences between individualsThere are fundamental consistenciesThere are rules writtenunwritten in almost every settingMain Variables Explored in the OB FieldDependent Variables egProductivityAbsenteeismTurnoverJob SatisfactionOrganizational CommitmentOrganizational PerformanceIndependent VariablesOB FINAL NOTES
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