FCSS*2000 Midterm: Types of Questions in Interview
Document Summary
Require expansion + encourages clients to talk. Often start with what, how, why, or could . Could you tell me more about that or could you provide me with some examples? . What often leads to facts: what happened when you discussed that with your sister? . How often leads to exploring process or feelings: how did you feel wen she said that? . Why often leaders to understanding client"s motivation: use judiciously because it can feel like you"re accusing them, ex. Why do you think that unfolded as it did? vs why did you do that? . Can also ask clients to elaborate by inflection + mirroring. Can be used to redirect (tangential) disorganized clients. Cons: interviewer carries burden of guiding dialogue + answers are less rich. How old were you when that happened? or do you like your new boss? .
