BUSI 2311U Study Guide - Final Guide: Job Satisfaction, Job Performance, Machiavellianism
Document Summary
The capacity to have an effect on someone"s character, behavior or development, weather or not these are successful. You can influence someone to try a new drug by talking about its benefit rather than side effect. Ten techniques that can be used to influence: key word- desired outcome (basically the reason to influence is to get something in favor of your outcome) Using logical arguments and facts to persuade someone or more others that a desired result will occur. E. g according to salary surveys, i should get a raise because people in other companies doing the same job are getting paid more. Provoking interest of other by appealing to target"s personal values and beliefs. E. g- since you mentioned in the interview you would like a coffee machine, because it keeps you productive, i will gift you one. Basically making it easier for someone to agree to a request.
