[BUSI 2603U] - Final Exam Guide - Ultimate 53 pages long Study Guide!

136 views53 pages

Document Summary

Chapter 1 introduction to operations & supply chain management. Operations management designs operates, and improves manufacturing and service systems. Operations managers can be found in any entity, they design systems, ensure quality, produce products, and deliver services. Operations is often defined as a transformation process or a function or system that transforms inputs into outputs of greater value. The transformation process itself can be viewed as a series of activities along a value chain extending from supplier to customer. Value chain a series of activities from supplier to customer that add value to a product or service. The transformation process can be physical, as in manufacturing operations; locational, as in transportation or warehouse operations; exchange, as in retail operations; physiological, as in health care; psychological, as in entertainment; or informational, as in communication. Operations managers are the people that get things done; the planners, coordinators, and negotiators.

Get access

Grade+20% off
$8 USD/m$10 USD/m
Billed $96 USD annually
Grade+
Homework Help
Study Guides
Textbook Solutions
Class Notes
Textbook Notes
Booster Class
40 Verified Answers

Related Documents