ADM 1300 Study Guide - Midterm Guide: Incrementalism, Voicemail, Work Unit

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: David Delcorde

Document Summary

Planning, organizing, leading, and controlling are more complicated then they appear at first glance. Mintzberg describes the daily work of corporate chief executives as follows. There was no break in the pace of activity during office hours. The mailtelephone calls and meetings accounted for almost every minute from the moment these executives entered their offices in the morning until they departed in the evenings. We would now add e-mail, instant messages, text messages and voicemail to his list of executive preoccupations. Mintzberg identified 10 roles that managers fulfill, and they all fall in three categories. A manager fulfilling these will be a monitor, scanning for information; a disseminator (spread widely), sharing information; and a spokesperson, acting as official communicator. It involves interactions with people inside and outside the work unit. A manager fulfilling these will be a figurehead, modeling and setting forth key principles and policies; a.