[ADM1300] - Final Exam Guide - Everything you need to know! (25 pages long)

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ADM 1300 Full Course Notes
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ADM 1300 Full Course Notes
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Document Summary

High performers achieve success because they are better than their competitors at getting extraordinary results from the people working for them. Their intellectual capital is the foundation of their organizational performance. More intellectual capital will result in more significant results. Modern workplaces are dominated by knowledge workers. Individuals" minds are valued because we live in a creative economy. How fast you create something is what determines the value of a knowledge worker. Mastered by those who develop multiple skills. Poses an issue diversity bias, whether it"s coincidental or intentional. Prejudice -- when someone suggests african-americans are not valuable workers. Discrimination -- when someone refuses to interview, hire or promote an employee in fear of them not being able to keep up with their responsibilities because he/she is black. This causes the glass ceiling effect among the discriminated. Leads to undervalued and underutilized human capital.

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