Midterm Review covers everything you need to prepare for the midterm. including lecture material and other material that will help you success in the Midterm. Also includes all the definition you required to know through out the text book This is materia

45 views36 pages
Published on 16 Oct 2011
Department
Course
Professor
ADM1300 Midterm Review
Management is working with and through individuals and groups in order to
achieve desired goals
Being a manager requires
oWorking with others
oWorking through other people through delegation
oHaving many kinds of skills and knowledge to be effective
oSupervising the use of groups or organizational resources to achieve goals
oMaking decisions with the goal of high performance
A manager can effectively manage 7 people
Threshold skills are
oAccounting
oFinance
oMarketing
oOperations management
Soft Skills are
oHuman relations
A goal is a long termed desired result
An objective is short term steps to reach the goal
Resources are assets such as people, machinery, raw materials, info, skills,
and money
Organizational performance is a measure of how effectively and efficiently
managers use resources to satisfy customers and achieve goals
Organizational performance increases in direct proportion to an increase in
effectiveness and efficiency
Efficiency is how well or how productively resources are being used
oIf you are efficient there is a minimal input time to a maximal output time
Effectiveness is a measure of how appropriate the goals that a manger has
selected and of the degree to which the organization reaches these goals
Efficiency is doing things right, effectiveness is doing the right thing
High performance is both efficient and effective
The four managerial functions are
oPlanning
Identifying and selecting appropriate goals and courses of action
Decide which goals to pursue
Decide a course of action to attain the goals
Deciding how to allocate organizational resources to attain goals.
Planning leads to strategy
- A cluster of decisions concerning what goals to pursue,
actions to take and how to use resources
oOrganizing
A process used to structure workplace relationships in a way that
allows members of an organization to work together and achieve
goals
Unlock document

This preview shows pages 1-3 of the document.
Unlock all 36 pages and 3 million more documents.

Already have an account? Log in
Involves grouping people into departments according to types of
jobs.
Leads to an organizational structure (a formal system of task and
reporting relationships that coordinates and motivates
organizational members to work together and achieve goals.
oLeading
Expressing a clear vision, energizing and empowering employees
so everyone knows their roles
oControlling
Evaluating how well an organization is achieving its goals and
taking action to maintain or improve performance
The first thing a company needs is a vision, followed by a mission statement,
goals, objectives, and a plan, which leads to organization, motivation and
control.
There are usually 3 types of managers, first-line, middle and top. First report
to middle, and middle reports to top.
The three managers are grouped into departments according to their specific
job responsibilities
A department is a group of people who work together and posses similar skills
or use similar resources, knowledge or tools to complete their job.
The three managers are found in each of a company’s department
First line managers
oThey are the base of the managerial hierarchy pyramid.
oThey are also known as supervisors
oDaily supervision and co-ordination of non-managerial employees
oIn all departments of the organizations
Middle Managers
oSupervise first line managers
oFind the best way to organize human resources and other resources
oEvaluate whether goals are appropriate
Top mangers
oResponsible for performance of all the departments and connecting the
parts of the organization together
oUsually title of vice president
oEstablish goals, monitor middle managers
oResponsible for success or failure of the organizations
oThey report to the organization’s CEO
CEO
oResponsible for developing good working relationships between top
managers
oThey set the vision for the organization
Restructuring is downsizing an organization by eliminating the jobs of top,
middle and first line managers and non-managerial employees. This is done to
decrease cost.
Unlock document

This preview shows pages 1-3 of the document.
Unlock all 36 pages and 3 million more documents.

Already have an account? Log in
Two steps done to reduce costs and improve quality
oEmpowerment
When employees’ tasks and responsibilities are expanded
oSelf Management
Groups of employees are put into teams who supervise their own
activities and monitor their the quality of the goods and services
they provide
A role is a set of specific tasks that a person is expected to perform because of
the position he or she holds and an organization
There are 3 types of managerial roles
oImpersonal
Done to coordinate and interact with organizational members and
provide direction and supervision for employees and for the whole
organization.
There are 3 types of impersonal roles of a manager
Figurehead - symbol
Leader – encourage, train, counsel, mentor
Liaison – link and coordinate activity.
oInformational
Task to obtain and transmit information
There are 2 informational roles of a manger
Monitor – analyzes information from inside and outside of
organization to effectively organize and control people
Disseminator – transmits information to other members of
organization to influence attitude and behavior
oDecisional Roles
Methods that managers use to plan strategy and utilize resources
There fore 4 decisional roles of a manager
Entrepreneur – decide which projects or programs to initiate and
how to invest resources
Disturbance Handler – assumes responsibility for handling
unexpected events or crises
Resource Allocator – decide how to best use people and other
resources
Negotiator – reaches agreements with other managers or groups
Managers need all three types of skills to be successful. These skills are
oConceptual
Ability to analyze and diagnose a situation to find the cause and
effect
Allow managers to understand big picture
oHuman Skills
Ability to understand, alter, lead, and control the behavior of the
other individuals and groups
The ability to interrelate
Unlock document

This preview shows pages 1-3 of the document.
Unlock all 36 pages and 3 million more documents.

Already have an account? Log in

Document Summary

Management is working with and through individuals and groups in order to. Identifying and selecting appropriate goals and courses of action. Decide a course of action to attain the goals. Deciding how to allocate organizational resources to attain goals. A cluster of decisions concerning what goals to pursue, actions to take and how to use resources. A process used to structure workplace relationships in a way that allows members of an organization to work together and achieve goals: organizing. Involves grouping people into departments according to types of jobs. Leads to an organizational structure (a formal system of task and reporting relationships that coordinates and motivates organizational members to work together and achieve goals. Expressing a clear vision, energizing and empowering employees so everyone knows their roles: leading, controlling. This is done to decrease cost: two steps done to reduce costs and improve quality, empowerment, self management. When employees" tasks and responsibilities are expanded.

Get OneClass Grade+

Unlimited access to all notes and study guides.

YearlyMost Popular
75% OFF
$9.98/m
Monthly
$39.98/m
Single doc
$39.98

or

You will be charged $119.76 upfront and auto renewed at the end of each cycle. You may cancel anytime under Payment Settings. For more information, see our Terms and Privacy.
Payments are encrypted using 256-bit SSL. Powered by Stripe.