ADM 2336 Study Guide - Midterm Guide: Role Conflict, Goal Setting, Cognitive Distortion

• School: University of Ottawa
• Department: Administration
• Course: ADM 2336
• Professor: C. Elliott

Document Summary

Stress: the psychological response to demands when there is something at stake for the individual, and when coping with these demands would tax or exceed the individual"s capacity or resources. Transactional theory of stress: a theory that explains how stressful demands are perceived and appraised, as well as how people respond to the perceptions of appraisal. Primary appraisal( ) evaluation of whether a demand is stressful and if it is, the implications of the stressor in terms of personal goals and well-being. Benign( ) job demand: job demands that are nit appraised as being stressful. Hindrance( ) stressors: stressors that tends to be appraised as thwarting progress toward growth and achievement. Challenge: stressors: stressors that tend to be apprised as opportunities for growth and achievement. Work challenge: time pressure: the sense that the amount of time allotted to do a job is not quite enough, work complexity: the degree to which job requirements tax or just exceed employee capabilities.