ADM 2337 Study Guide - Midterm Guide: Canadian Human Rights Act, Diversity Training, Human Resources
5 Feb 2013
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Chapter 1: strategies, trends, and challenges in hrm. If they are well treated they will perform better. Human resources: the people in the org. Hr strategy: any intentional plan or use of the people to accomplish your org goals best to take a future oriented approach to tackle issues. Hr tactic: the particular hr policy used to accomplish specific goals. Hrm: encourages professionals to acknowledge that employees are resources keeping their commitment and loyalty is important (involve, encourage, motivate) Impact of hrm: how hr plays a role in achieving your standards and goal. Human capital: something that adds economic value to the company: training, experience. Behaviour of human capital: motivation, effot. Org performance: quality, profitability, customer satisfaction. When hiring, use situational behaviour questions in the interview, evaluate their interpersonal skills and technical know-how. After hiring: ensure a comfortable environment, ensure a harmonious relationship with unions, see how you can help employees perform better.
