ADM2337- Final Exam Guide - Comprehensive Notes for the exam ( 71 pages long!)

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: Catherine Elliott

Document Summary

Training tends to be more narrowly focused and oriented toward short- A strategic approach to training: term performance concerns. Important to link to org. goals! ensure that it is a worthwhile investment. Development effort that is oriented more toward broadening an individual"s skills for future responsibilities. Canadian organizations spend billion annually on training need to emphasize (e. g. new products, new skills, too many workplace. Phase 1 conducting the needs assessment: resources the firm faces to determine what training it should. Individual differences: active practice and repetition, whole vs. part learning, massed vs. distributed learning, feedback and reinforcement. Phase 3 implementing the training program: choosing the instructional method, nature of training, type of trainees, organizational extent of training. Phase 4 criteria for evaluating training: reactions, learning, behaviour, results or return on investment (roi, measuring the utility of training programs, calculate the benefit derived from training, roi = results/training costs.