ADM 2336 Study Guide - Production Planning, Job Performance, Organizational Culture
Document Summary
Adm 2336 - organiza0onal behaviour. 3 factors that in uence individual group behaviour in organiza0ons: individual, interpersonal between people, organiza?onal. What is are organiza0ons: social inven0ons for accomplishing common goals through group e ort. The aftudes and behaviours of individuals and groups in organiza. ons. What is not part of personality: mood, emo?on. What determines behaviour: personality, the environment, both, assumes that our behaviour is homogeneous across di erent situa?ons. Degree to which a person has a posi0ve self evalua0on. Belief in one"s ability to perform successfully across situa0ons. Propensity to view the world in a posi?ve or nega?ve light. A rela?vely permanent change in behaviour that occurs due to prac0ce or experience. How do employees learn: operant learning, behaviour consequences. The consequences : increase the probability of behaviour or, decrease the probability of behaviour. Posi0ve reinforcement: adding a s?mulus to increase the probability of a behaviour, the s?mulus must be pleasant!
