ADM 2336 Study Guide - Midterm Guide: Job Performance, Counterproductive Work Behavior, Organizational Citizenship Behavior

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lavendercicada601

10 Jul 2014

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Document Summary

Social inventions for accomplishing goals through a group effort. Ob is devoted to understanding (predicting), explaining, improving (managing) the attitudes and behavior of individuals and organizations. Making up for poor service product knowledge attention to detail honesty positive attitude. Bad experiences: lack of service just care about the sale undermining customer value pushy inattentive poor attitude. What is job performance: behaviour under employee control contribute positively or negatively. Task performance: behaviors that are directly involved with the transformation of resources into the goods and services included in job description. Above and beyond the call of duty. Boosterism (representing your organization positively to other) Behaviours that intentionally hinder organizational goal accomplishment. How satisfied are you with your job. Job characteristics theory: meaningfulness of work, responsibility of outcomes -> satisfaction with the work itself, knowledge of results. Using a variety of skills every day. Doing a job from beginning to end. Being able to identify with the work you ve comleted.

Related Questions

Motivation is a key component in employee productivity and overall organizational success. Understanding why people behave as they do is an important step in predicting and managing behavior. There are many theories of motivation. Three important theories are Maslow's Hierarchy of Needs, McGregor's Theories X and Y, and Herzberg's two-factor theory.

In your own words:

Describe and evaluate one of these important theories of motivation. First, choose a theory and describe the claims it makes. What does it say about why people act as they do? Then explain why, in your view, the theory you have chosen is or is not effective in predicting individual behavior. Do people actually behave the way the theory claims that they do?

ochrefox58

Case Study 6.1 Netflix

Introduction

Motivation practices and applications influence processes such as leadership, power and politics and communication affecting the organizational outcomes. Organizational outcomes such as individual performance, job satisfaction, team performance affect the organizational goals. The organization goals are affected by the entire process on how organizational behavior is handled in the entire organization.

Unit Learning Outcomes

ULO 1: Analyze the concept of intrinsic motivation and its primary determinants. (CLO 1 & 3)
ULO 2: Evaluate the various types of extrinsic rewards. (CLO 4)

Directions

Mini-case studies: The students are expected to answer the questions associated with the case. These questions are intended to elicit thoughtful reactions to contemporary organizational behavior initiatives and challenges. The students are expected to carefully read the assignment instructions, then thoroughly and explicitly address each component of the corresponding case study questions.

The responses should reflect higher level cognitive processing (analysis, synthesis, and evaluation), which is essential for someone in any industry, as diversity decisions affect all levels and stakeholders within the organization and in the external marketplace.

There is no minimum number of references that need to be utilized to support the completion of this assignment; however, it is generally understood that any good case study analysis will incorporate the appropriate quality and quantity of scholarly sources to support any suppositions and recommendations.

The submission will not exceed four (4) pages in length, excluding the title and references pages.

The document must adhere to the APA writing style.

The document should be prepared as a Microsoft Word file.

Case Study 2

Read the case study 6.1 Netflix in your text.

Intrinsic Motivation

http://www.theatlantic.com/business/archive/2015/05/being-a-go-getter-is-no-fun/393863/ (Links to an external site.)Links to an external site.

âNew research suggests that competent employees are assigned more workâbut they don't always like it.â

This resource relates to Learning Objective 6.1. Read more on page 141.

Answer the case questions in a written APA paper format

1. How does Netflix use intrinsic motivation to support its HR practices?

2,why would a creative firm choose to use intrinsic motivation where an industrial firm would probably choose to use extrinsic rewaeds.

copperlion173

1). AN ORGANIZATION THAT HAS A CULTURE OF THE TOP DOWN COMMUNICATION WHERE INPUTS AND QUESTIONS RAISED BY LOWER LEVEL MANAGER ARE NOT CONSIDERED IMPORTANT MAY HAVE COMMUNICATION CHALLENGES.

TWO SEPARATE QUESTIONS

TRUE FALSE

2). AN ORGANIZATIONAL CULTURE THAT, THROUGH ITS ACTIONS, ETHICAL BEHAVIOR AND BARRIER FREE COMMUNICATION IS LESS LIKELY TO HAVE THE KINDS OF PROBLEMS ENCOUNTERED BY ENRON AND WORLDCOM, FOR EXAMPLE

TRUE

FALSE

periwinklecamel73

ADM 2336 Study Guide - Midterm Guide: Job Performance, Counterproductive Work Behavior, Organizational Citizenship Behavior

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