ADM 2337 Study Guide - Final Guide: Reasonable Accommodation, Performance Appraisal, Employee Engagement

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: All

Document Summary

Winter 2012 - adm 2337 n & m. Pre- mid-term exam: what is the strategic role of human resources management (hrm)? p:2. Human resource professionals are responsible for ensuring that the organization attracts, retains and engages the diverse talent required to meet operational and performance commitments made to customers and share holders. Operational responsibilities--- analyzing jobs, planning future workforce requirements, selecting employees, orienting and training employees, managing compensation and reward plans, and communicating with employees. Also include ensuring fair treatment, appraising performance, ensuring employee health and safety, managing labour relations and relationships with unions, handling complaints and grievances, and ensuring compliance with legislation affecting the workplace. Strategic responsibilities--- role in formulating strategy environmental scanning- identifying and analyzing external opportunities and threats that may be crucial to the organizational success. Executing strategy: how does the external environment influence hrm? (economy, diversity, technology, globalization) p: 7-14.