CMN 2148 Study Guide - Final Guide: Organizational Communication, Charismatic Authority, Organizational Conflict

• School: University of Ottawa
• Department: Communication
• Course: CMN 2148
• Professor: Mary Hawkins

Document Summary

Chapter 3; communication implications of major organizational theories. Describe and understand implications and perspectives of scientific. Describe and understand implications and perspectives of human behavior theories for organizations. Describe and understand implications and perspectives of integrated. Describe and understand implications and perspectives of post-modern, Clarify the importance of values in organizations. The inefficiency in most organizations is caused by a lack of systematic management and. The best management is a true science, resting upon clearly defined laws, rules, and principles, as a foundation. Four essential foundational elements of scientific management: careful selection of workers, inducing and training workers by the scientific method, equal division of work between management and workers, discovering the scientific method for tasks and jobs. Allowing workers to determine how tasks should be performed fostered inefficiency. Management is responsible for identifying one best way to perform tasks and that management should be exacting in teaching workers this scientific method for task performance.