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Chapter 7- Listening.docx

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Department
Communication
Course
CMN1148
Professor
All Professors
Semester
Spring

Description
Chapter 7ListeningThe importance of listeningListeningmakes up more than 50 of our communication skills May be a more highly valued skill than speakingStudies have shown that listening is to be the most important communication skillIn problem solving groups effective listeners are judged as having the most leadership skillsIn committed relationships listening is vital and one of the most important keys to a successful relationship Unfortunately people rarely view themselves as needing to improve their own listening skills Study about managers being asked about their listening skills demonstrates this exactly Listening definition the process of receiving interpreting and responding to spoken and nonverbal messages Listening involves more than just hearingHearing definitionthe process by which sound waves strike the eardrum and ca
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