CMN2148- Final Exam Guide - Comprehensive Notes for the exam ( 31 pages long!)
29 Mar 2018
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Document Summary
Tall structure: narrow span of control, number of hierarchical levels. Flat structure: more delegation, wide rather than tall, looser control. Max weber: critical of bureaucracy"s dehumanizing potential, erosion of human spirit. Henri fayol: administrative management; attempt to promote logic, order, and structures in organizations. Frederick taylor: scientific management; notes that specific tasks should be done to enhance organizational effectiveness; optimal rate for a job"s accomplishment. Loved wind-up toys in youth (desire for control from young age) Big discovery: work is influenced by the nature of human beings just as much as by formal design. With ww2, increased communication between organizational thinkers. Didn"t give up leaders, their roles were just adapted to the stituation. Double loop: question steps in environment, questioning after adjustments are made + operating norms/procedures/methods. The building is not the organization, but rather it is the people inside. The sharing of information is vital to the health and effectiveness of the organization.
