HSS2102- Final Exam Guide - Comprehensive Notes for the exam ( 70 pages long!)

• School: University of Ottawa
• Department: Health Sciences
• Course: HSS 2102
• Professor: Tien Nguyen

Document Summary

1. 1 communication in your life: personal, professional, educational. 1. 2 communication principles: 7 key elements & guiding principles of effective communication (i) (ii) (iii) (iv) (v) (vi) (vii) Expression: practice skillful, thoughtful expressions: communication contexts, psychosocial context, all the different people in class is and example, logistical context, we are currently here at this time; where is the communication episode happening. 1. 3 communications models: linear communication model, source message channel receiver. 1. 5 communicating ethically: professional associations (rules and regulations, to be covered in november. Chapter 1 & 2 additional readings human communication & understanding your. Why study communication: things communication can improve, employment, relationships, mental health, competent communication, three criteria, message is understood, message has desired effect, message is ethical, communication characteristics, co(cid:373)(cid:373)u(cid:374)i(cid:272)atio(cid:374) is . Awareness/mindfulness: the 3rd person perspective, a(cid:272)ti(cid:448)e liste(cid:374)i(cid:374)g // keep aski(cid:374)g , genuine, respectful, assertive. Co(cid:373)(cid:373)u(cid:374)i(cid:272)atio(cid:374) (cid:862)cues(cid:863: (cid:862)ge(cid:374)tle(cid:863, (cid:862)(cid:271)e(cid:374)efit of the dou(cid:271)t(cid:863, (cid:862)feeli(cid:374)gs(cid:863, (cid:862)(cid:272)halle(cid:374)ges(cid:863, (cid:862)fle(cid:454)i(cid:271)le(cid:863, (cid:862)e(cid:395)ual(cid:863)