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PAP2300 (21)
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Department
Public Administration
Course
PAP2300
Professor
Frank Ohemeng
Semester
Fall

Description
ExamSection A13 concepts given he will select 8 and we write of 41Scientific Management Theory2The Canadian model of New Public Management3Objective and Subjective Responsibility4Total Quality Management5Central Agencies in Canada6Participatory Management7The Rational Comprehensive ModelTheory8Conflict of Interest9Codes of Conduct10Crown Corporations11The Merit Principle and the Merit System12Compare and contrast public and private seectors13Max Webers Bureaucratic TheoryWrite not more than 4 pages double spaced for each questionMini essay highlight important pointsWhat are they types of crown corps etcShort introduction bullshit sentence ex govt uses what it isdefinition introduceidentify types describe types characteristics problemsSection B8 questions he will select 4 we write 21What is a complex organisationIdentify and explain the major fields in Organisation Theory2Define the concepts of Public Policy and Policy CycleIdentify and explain the various stages in the policy making process and illustrate with examples3Examine Human Resource Management Reforms in the Canadian Public Service from 1867 through to the early 2000s4Explain what is meant by Public Sector AccountabilityIdentify and explain the four main types of accountabilityExplain the principles of effective accountability in the Canadian public sector5Critically examine the role of the Auditor General in ensuring accountability in the public sector in CanadaSimply what is the role of the Auditor General6What is program evaluationIdentify and explain the three main types of program evaluation7What is administrative ethicsWhy is it important to study administrative ethics Should public servants be made to undertake training in ethics8What is a departmentIdentify and explain the main functions of a department Illustrate your answer with examplesLong essay unlimited pagesUse examplesGive two definitions three for more marksIntroductionthesis statement of interestargument define types principles explain1Scientific Management TheoryFrederick W Taylor is known as the father of Scientific Management TheoryIt called for increasing output by systematising work processes dividing work into narrowly defined tasks determining the one best way to perform each task training workers in the one best way measuring performance and offering economic incentives for surpassing daily production quotasEmerged in the early 1990s through the work of Frederick Taylor who sought to every aspect of task performance and industrial production on a rational and efficient basis It holds that organisational performance is enhanced by systematising work operations standardising tasks and providing economic incentives to induce superior performance Efficiency and productivity are the primary valuesFrederick W Taylor is known as the father of scientific management theory During the early 1880s and 1890s he developed a variety of techniques for increasing production that came to be known as the Taylor System or alternatively scientific managementIt called for increasing output byasystematising work processesbdividing work into narrowly defined taskscdetermining the one best way to perform each taskdtraining workers in the one best wayemeasuring performance and offering economic incentives for surpassing daily production quotasCriticismsWorkers as cogs in the industrial machine the theory treats workers and machines in the same way standardising both and running them as fast as possibleCreated a chaotic environment at the workplace between labour and management Exemail2The Canadian model of New Public ManagementThis is a public administration approach that comprises a group of structural reforms and informal management initiatives that reflects the doctrine of managerialism in the public sector The NPM is considered a new paradigm in public administration Since the 1980s Canadian public servants have been applying the ideas of NPM to the public sector The main thrust of NPM is a greater focus onResults and increased value for moneyA clientand serviceorientation Strengthened capacity for developing strategy and policy The introduction of competition and other market elements and Changed relationships with other levels of government federalprovincial Explicit standards and measures of performanceStress on privatesector style management practices A greater discipline and parsimony in resource use Characteristics of NPMEntrepreneurial dynamic Reinstatement of the competitive market as a potentially more proficient provider of public services than the stateProclaimed intention to transform managerial behaviourThe Canadian Model of the New Public Management NPMBased on the belief that government and government institutions are essential to a wellperforming societyAsserts that public sector reform must start by examining the role that government is expected to play in the futureAffirms that a wellperforming public sector requires both a strong policy capacity and a modern service delivery functionRecognises the importance of a wellperforming professional nonpartisan public serviceRequires leadership from both elected and appointed officialsThe Influence of the New Public Management NPM on CPAPrivatisationAir Canada Canadian National and PetroCanada Selling government assetsReduce the statehollow outContracting out servicesexgarbage pickup drivers testingEffect of NPMbehaving like the private sector to reduce inefficiencyA Programme ReviewLed to the abolition of some subsidies and the privatisation of some activities such as airports and air navigation
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