CCT 208 May 21 2013
GROUP MEMBERS- (1) AZFAR HASSAN (997610321)
(2)SAAD INAM (998279367)
A. (Establish Rapport) [shake hands] My name is ______________ and as a member of
the Rogers Customer Realtions, we thought it would be a good idea to interview you
being the owner of a ______________________.(eg . music Industry)
B. (Purpose) I would like to ask you some questions about your computer habits and
internet usage and some experiences you have had with internet piracy, also share
some input with the effects of piracy to your company.
C. (Motivation) I hope to use this information to help the listeners become more
aware of the piracy that i going on in our daily lives. We experience more than 1000
of people downloading movies tv shows and songs illegally causing the industry
billions of dollars.
D. (Time Line) The interview should take about 10 minutes. Are you available to
respond to some questions at this time?
(Transition: Let me begin by asking you some questions about where you live and
A. (Topic) General information
1. How long have you worked at this company??
(Question 1. did not have to be asked because this information is on the Bio-Sheet)
a. Working at your company, how often do you use computers or internet enabled
technologies per day?
(Note down in terms of Hours per day)