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Week 17

3 Pages
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Department
Economics
Course Code
ECO244Y5
Professor
Reid/ Curran

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Week 17:
Lecture Slides:
#6: Purpose of Orientation Programs
#9: Problems with Orientation Programs
#12: The Training Process
#13: Step 1 – Training needs Analysis
#14: Training Needs Analysis
#16: Step 2 – Instructional Design
#17: Traditional Training Techniques
#19: Step 3 – Validation
#20: Step 4 - Implementation
#21: Step 5 – Evaluation of Training
Textbook:
Purpose of Orientation Programs
Employment orientation (onboarding) is a procedure for providing new employees with basic background
information about the firm and the job. The essence of the orientation program is to introduce people to the
culture, give them a common bond, teach the importance of teamwork in the workplace, and provide the
tools and information to be successful at the Law Society.
oPurpose of Orientation Programs:
Improve job performance
Reduce nervousness and reality shocks
Foundation for ongoing performance management
Improved productivity
Improved retention levels and reduced recruitment costs
oProblems with Orientation Programs:
Too much information in a short time leads to information overload
Too many forms to fill out
Little or no orientation provided
HR information too broad; supervisory information too detailed
Socialization is the ongoing process in instilling in all employees the attitudes, standards, values, and
patterns of behaviour that are expected by the organization. (Helps the worker adjust to the working
environment to ensure fast full productivity from the worker)
Reality shock is the state that results from the discrepancy between what the new employees expect from
his or her new job and the realities of it.
Evaluation of Orientation Programs :
oEmployees reaction :
Get new employees opinions on the usefulness of the orientation programs
oSocialization effects :
Review new employees at regular intervals to assess progress towards understanding of
the organization
oCost/benefit analysis :
Compare orientation costs to the benefits of having orientation programs
The Training Process
Training is the process of teaching employees the basic skills/competencies that they need to perform their jobs.
There are usually 5 steps in the training programs:
Step 1: Needs Analysis :
oDetermine what training is required, if any
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Description
Week 17: Lecture Slides: #6: Purpose of Orientation Programs #9: Problems with Orientation Programs #12: The Training Process #13: Step 1 Training needs Analysis #14: Training Needs Analysis #16: Step 2 Instructional Design #17: Traditional Training Techniques #19: Step 3 Validation #20: Step 4 - Implementation #21: Step 5 Evaluation of Training Textbook: Purpose of Orientation Programs Employment orientation (onboarding) is a procedure for providing new employees with basic background information about the firm and the job. The essence of the orientation program is to introduce people to the culture, give them a common bond, teach the importance of teamwork in the workplace, and provide the tools and information to be successful at the Law Society. o Purpose of Orientation Programs: Improve job performance Reduce nervousness and reality shocks Foundation for ongoing performance management Improved productivity Improved retention levels and reduced recruitment costs o Problems with Orientation Programs: Too much information in a short time leads to information overload Too many forms to fill out Little or no orientation p
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