MGM101H5 Final: MGM101 Exam Review - Swanston Fall 2017

• School: UTM
• Department: Management
• Course: MGM101H5
• Professor: Dave Swanston

Document Summary

What is management: 4 functions of management. Planning & strategizing: 5 steps of planning, what is a strategy, 2 steps of strategizing. Leading & developing employees: leading, developing employees, what is human capital, what do skilled leaders do, types of managers. 3 types of managers in a singular divisional enterprise: general managers, functional managers, frontline managers. 4 types of managers in a multidivisional enterprise hierarchy: corporate level general managers (ceos, cfos, coos & ctos, business level general managers, functional managers, frontline managers, mastering the job, henry mintzberg"s 10 managerial roles. Interpersonal roles: figurehead role, leadership role, liaison role. Informational roles: monitoring role, dissemination role, spokesperson role. Decisional roles: entrepreneur, disturbance handler, resource allocation, negotiate. 3 managerial skills: conceptual skills, technical skills, human skills. Chapter 2 what is business: the big picture. 4 core fundamental resource areas: business model system. 3 fundamental objectives of business: short-term profit, long-term growth & profitability, social & environmental responsibility, business model & profitability.