MGT262H5 Study Guide - Final Guide: Goal Setting, Transactional Leadership, Transformational Leadership
Document Summary
Motivation: the extent to which persistent effort is directed toward a goal. Extrinsic motivation: stems from the work environment external to the task. Intrinsic motivation: stems from the direct relationship between the worker and the task. Performance: extent to which an organizational member contributes to achieving the objectives of the organization. Motivation: contributes to performance, but it also includes factors that influence performance (personality, intelligence) emotions. Manage emotions in oneself and others: perceiving emotions accurately in oneself and others, using emotions to facilitate thinking, understanding emotions, emotional language, and the signals conveyed by emotions, managing emotions so as to attain specific goals. Emotional intelligence: ability to understand and manage one"s own and others" feelings and. Ei model peter salovey and john mayer (puum) Maslow"s (ierarchy of needs: self-actualization learning, growth, achieving one"s potential. Need theories: esteem self-respect, recognition, belongingness acceptance, friendship, safety needs no physical or emotional harm, physiological needs air, water, food.
