MGT363H5 Study Guide - Final Guide: Devaluation, Counterpoint, Policy

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Chapter 9 organizational culture and ethical value: social capital the quality of interactions among people and whether they share a common perspective. This can be seen by underlying values, assumptions, beliefs, attitudes, feelings as well as symbols, behaviour, clothing and the physical setting. Internal integration: members develop a collective identity and learns how to work together effectively: external adaptation: how the organization meets goals and deals with outsiders. Forces driving the need for organizational change: global changes, competition, new markets, expansion, more threats, more opportunities, large developments/improvements in an organization. Incremental changes - represents a series of continual progressions that maintain the organization"s general equilibrium and often only reflect part of an organization. Radical changes - breaks the frame of reference for the organization, often transforming an entire entity within an organization dramatically. Product and service changes - changing outputs of products such as improving existing products or entirely new product lines.