Sociology of Work and Occupation Exam Review
Industrial form of management
-Industrial relations usually come from the perspective of management, and labor relations usually
come from the perspective of the workers.
-Industrial is all about building consensus and relationships between managers and employees.
-Industrial relations are sometimes called employment relations because.
-Main principle of labor relationships is that the relationship between management and employees is not
harmonious (pleasant sounding) but conflictual, and unequal and filled with cohesion. It is the critical
approach to working and organization.
-Industrial relations are about co-opting workers (making workers co-operate in the work place so that
owners can make more money).
-Changes in the way work is organized led to overall changes in the workplace.
-You don’t have the pay the laborer as much, and it never affected the relationship between managers and
-Labor (factory, manual laborers) vs. Work (administrative stuff, etc…)
-If you understand you workers then there are 3 ways that your workers can be controlled:
!Simple control takes places in small workplaces, often in secondary labor markets. It works through
face to face interaction, through heavy levels of coercion, strict hierarchies, and rule and command.
Rulers are more tyrannical.
-The general thesis about how work is processed in a post-industrial society: knowledge economy, mass
-Advances in technology, humans become subject to machines, instead of machines being subject to
humans. This means that the technical system dominates the social system (machines dominate humans).
!We created a monster that now dominates us.
!Technology is used to dominate people.
-Technical control (an example is fordism) is controlling people through machines, workplace design, and
the authority of science (knowledge). The ideal is assembly line is fordism. The rule is the system, and the
only form of control is technical.
-Bureaucratic control is books on how to do stuff in the workplace, procedures. This is less physical and
is a more cohesive way to get people to follow the rules.